FAQs

How do I access your services? Do I need a referral from my GP?

No as we a private service, we do not ask for a referral from a GP. A child can be referred by a parent or carer, school, local authority or other professional. We do require consent of Parental Responsibility, see here for details on this (https://www.gov.uk/parental-rights-responsibilities/who-has-parental-responsibility).

How do I make a referral?

Please contact us with the individuals’ name, date of birth and parent/carer contact information. If you are school, local authority or other professional, we will require confirmed consent to contact parent/carer or appropriate adult to begin the assessment process. We also ask that when a referral is made, a proposed funder is identified and permission to contact them is confirmed. 

Where do I get funding from?

Future Steps do not advise on funding, however, many individual cases are funded privately or commissioned via school or Local Authority.

How much does an assessment cost?

The cost of an assessment varies and is dependent on the individual. A telephone consultation and assessment criteria are free of charge and will enable us to provide you with a detailed, bespoke assessment quote.

If I have an assessment, how do I know what treatment will cost?

Treatment costs differ, variations include frequency and number of sessions, programmes and group sessions. After the assessment, once a report is finalised, costings can be sent to the proposed funder, outlining the cost of each recommendation.

Do you diagnose?

In Future Steps reports and clinical documentation, we may state that the clinical presentation of an individual meets the criteria for a condition based on clinical findings of standardised assessments however, this is not a diagnosis.

My child has already been assessed by an OT. Do they need another assessment?

If a child has been assessed within the last 12 months, we will ask to see a copy of the assessment report. This report will be reviewed by our Clinical Management team to ensure that satisfactory standardised assessments were completed that there is sufficient information provided. We may ask you to complete an assessment criteria telephone call to ensure that there have not been any updates to the child’s needs or wellbeing since the assessment.